MITEL CLOUD ENDPOINT MITEL 5360 SIP PHONE USER AND ADMINISTRATION GUIDE RELEASE 6.0
Mitel 5360 SIP Phone User Guide - 4 - Ring/Message Indicators When indicator is it means that Flashing rapidly Your phone is ringing Flashing s
Mitel 5360 SIP Phone User Guide - 5 - TIPS FOR YOUR COMFORT AND SAFETY Don't Cradle the Handset! Prolonged use of the handset can lead to nec
Mitel 5360 SIP Phone User Guide - 6 - USING YOUR DEFAULT PHONE WINDOW The 5360 SIP Phone default phone window and Gadget Sidebar are shown and desc
Mitel 5360 SIP Phone User Guide - 7 - 5360 SIP Phone Default Window Feature Function 1) Status Bar Displays time, date, and icons indicating fe
Mitel 5360 SIP Phone User Guide - 8 - most commonly accessed phone applications and features, including HTML applications. The Gadget Sidebar is des
Mitel 5360 SIP Phone User Guide - 9 - USING APPLICATIONS ON THE 5360 SIP PHONE Your 5360 SIP Phone provides applications that simplify the use of
Mitel 5360 SIP Phone User Guide - 10 - Call Encryption The 5360 SIP Phone provides both Secure Real-time Transport Protocol (SRTP) and Transport Lay
Mitel 5360 SIP Phone User Guide - 11 - SUPPORTING DOCUMENTATION Accessing the Web Configuration Tool Online Help To access programming instructio
Mitel 5360 SIP Phone User Guide - 12 - CUSTOMIZING YOUR PHONE To customize and use your phone features, use either of the following two interfaces:
Mitel 5360 SIP Phone User Guide - 13 - Accessing the Web Configuration Tool To access the Web Configuration Tool: 1. On your phone, do the follow
Mitel 5360 SIP Phone User Guide - ii - NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any o
Mitel 5360 SIP Phone User Guide - 14 - Text Size: Allows you to specify the font size (large or small) for the 5360 SIP Phone. Calibrate Displ
Mitel 5360 SIP Phone User Guide - 15 - Text Entry Window The Text Entry window remains open during calls and other activities (see diagram below).
Mitel 5360 SIP Phone User Guide - 16 - Input Area The Input area lets you see the text as you enter it, either in the name or number field. Text Man
Mitel 5360 SIP Phone User Guide - 17 - Shifted Default view: This view consists of the uppercase version of the letters and the supported Unico
Mitel 5360 SIP Phone User Guide - 18 - Handset Volume Control To adjust handset volume: When the handset is in use, press (UP) or (DOWN) Speaker
Mitel 5360 SIP Phone User Guide - 19 - SETTING UP YOUR CONTACT LIST Use the People application to set up your contact list. Adding Names to You
Mitel 5360 SIP Phone User Guide - 20 - USING THE CALL HISTORY APPLICATION Use the Call History application to display details of your most recent 5
Mitel 5360 SIP Phone User Guide - 21 - 5. Do one of the following: If necessary, use the keypad cursor left, cursor right, Delete, and Backspa
Mitel 5360 SIP Phone User Guide - 22 - CALL FORWARDING Call Forwarding redirects incoming calls to an alternate number when your phone is busy
Mitel 5360 SIP Phone User Guide - 23 - PROGRAMING FEATURES ON YOUR KEYS Use the Web Configuration Tool to program features on the phone's var
Table of Contents - iii - GETTING STARTED... 1SIP Us
Mitel 5360 SIP Phone User Guide - 24 - MAKING AND ANSWERING CALLS You can make a call using one of the following methods: Dialing the extension n
Mitel 5360 SIP Phone User Guide - 25 - Press the dial pad key that contains the first letter of the contact name and then press the Dial icon
Mitel 5360 SIP Phone User Guide - 26 - To end an Auto Answer call, do one of the following: - Press (CANCEL). - Wait for the caller to hang up.
Mitel 5360 SIP Phone User Guide - 27 - To turn Mute off and return to conversation: Press (MUTE). The Mute key light turns OFF. To disable Hand
Mitel 5360 SIP Phone User Guide - 28 - CALL HANDLING Hold The 5360 SIP Phone supports a maximum of four simultaneously held calls. When you place a
Mitel 5360 SIP Phone User Guide - 29 - Mute Mute lets you temporarily turn your phone's handset, headset or handsfree microphone off during a
Mitel 5360 SIP Phone User Guide - 30 - Transfer a Call to a Third Party Already on Hold 1. While on a call, press (TRANS/CONF). The call is put o
Mitel 5360 SIP Phone User Guide - 31 - Messages - Advisory You can set an advisory message about your whereabouts to appear on your caller's
Mitel 5360 SIP Phone User Guide - 32 - USING ADVANCED FEATURES Do Not Disturb Do Not Disturb (DND) stops incoming calls from ringing at your phone.
Mitel 5360 SIP Phone User Guide - 33 - Switch between Handset and Headset To go from handset to headset mode: 1. Lift the headset from its cradl
Mitel 5360 SIP Phone User Guide - iv - Calibrate the Display...
Mitel 5360 SIP Phone User Guide - 34 - Enable/Disable RSS Feed Once an RSS Feed key is programmed, press the key to display the feed. The LED on the
Mitel 5360 SIP Phone User Guide - 35 - User 1User 2User 3MitelPhone1MitelPhone2MitelPhone3mitel1mitel1amitel1bmitel2mitel2amitel2bmitel3mitel3amit
Mitel 5360 SIP Phone User Guide - 36 - The diagram below reflects the above example, but shows how the User Configuration and Key Programming pages
Mitel 5360 SIP Phone User Guide - 37 - Your Administrator must create a user entry (on the User List Config page of the Web Configuration tool) fo
Mitel 5360 SIP Phone User Guide - 38 - Your Administrator must configure the type of shared line (SIP or SCA) in the Line Type field on the User Lis
Mitel 5360 SIP Phone User Guide - 39 -
Mitel 5360 SIP Phone User Guide - 40 - Programming Shared Line Keys 1. Access the Key Programming page of the Web Configuration Tool. (Note that th
Mitel 5360 SIP Phone User Guide - 41 - 4. From the Context list, select the User ID with which to associate this key. 5. Enter a label/descript
Mitel 5360 SIP Phone User Guide - 42 - Programming Busy Lamp Field Keys The Busy Lamp Field (BLF) feature allows you to program a key on your IP ph
Mitel 5360 SIP Phone User Guide - 43 - The diagram below reflects the above example, but shows how the User Configuration and Key Programming page
Table of Contents - v - CALL HANDLING ... 28Hold ..
Mitel 5360 SIP Phone User Guide - 44 - The illustration below shows an example of the User List configuration for the single user on mitel3.
Mitel 5360 SIP Phone User Guide - 45 - Your Administrator must configure the BLF User Group List on the User List Config page.
Mitel 5360 SIP Phone User Guide - 46 - To program a BLF Key: 1. Access the Key Programming page of the Web Configuration Tool. (Note that the 5360
Mitel 5360 SIP Phone User Guide - 47 - 4. From the Context list, you can only select the PRIME USER to associate this key. 5. Enter a label/des
Mitel 5360 SIP Phone User Guide - 48 - BLF Line Status BLF Indicator Description key to pick up the call on behalf of the monitored user. Connecte
Mitel 5360 SIP Phone User Guide - 49 - ADMINISTRATOR TOOLS All administrator-related activities are carried out using the Web Configuration Tool.
Mitel 5360 SIP Phone User Guide - 50 - USING YOUR PHONE WITH THE CORDLESS MODULE AND ACCESSORIES Cordless handsets and cordless headsets provide you
Mitel 5360 SIP Phone User Guide - 51 - DECT Cordless Module and Accessories on a 5360 SIP Phone Rear View of 5360 SIP Phone Elements of Your Cord
Mitel 5360 SIP Phone User Guide - 52 - Feature Function 7) Cordless Headset Cradle Cable (DECT only) Connects to the Cordless Module to provide po
Mitel 5360 SIP Phone User Guide - 53 - Note: If the LED on the Cordless accessory does not start to blink after 10 seconds, the accessory requir
Mitel 5360 SIP Phone User Guide - vi - Handset/Headset Combinations...
Mitel 5360 SIP Phone User Guide - 54 - 6. The LED on the Bluetooth Module lights and remains lit for a few seconds and then resumes normal behavior
Mitel 5360 SIP Phone User Guide - 55 - Using the Volume Keys on Cordless Device When using a Mitel-branded cordless accessory, the Volume keys on
Mitel 5360 SIP Phone User Guide - 56 - USING THE MITEL CORDLESS HANDSET The cordless handset provides office mobility, allowing you to make and answ
Mitel 5360 SIP Phone User Guide - 57 - Answer a Call Do one of the following: Lift the cordless handset. If the handset is already out of th
Mitel 5360 SIP Phone User Guide - 58 - Handset Alerting Tones and LEDs The handset provides the following alerting tones: Feature Function Mute ke
Mitel 5360 SIP Phone User Guide - 59 - LED Color LED State Indicates LED remains off for more than 60 minutes, then either the battery is no lon
Mitel 5360 SIP Phone User Guide - 60 - USING THE MITEL DECT CORDLESS HEADSET The cordless headset offers the same capability as the cordless handset
Mitel 5360 SIP Phone User Guide - 61 - Dialing – Auto Dial Disabled To dial a number with Auto Dial disabled: 1. Lift the headset or press the ho
Mitel 5360 SIP Phone User Guide - 62 - There are two LEDs associated with the cordless headset: A blue LED on the headset indicates the headset s
Mitel 5360 SIP Phone User Guide - 63 - USING A BLUETOOTH HEADSET A third-party Bluetooth headset offers some of the same capability as the Bluetoo
Mitel 5360 SIP Phone User Guide - 1 - GETTING STARTED In SIP mode, the Mitel® 5360 SIP Phone manages its own call states and features. SIP uses t
Mitel 5360 SIP Phone User Guide - 64 - Dialing – Auto Dial Enabled To dial a number with Auto Dial enabled: To dial the predefined Auto Dial numb
Mitel 5360 SIP Phone User Guide - 65 - USING THE CORDLESS DEVICES APPLICATION The Cordless Devices Application provides access to module informati
Mitel 5360 SIP Phone User Guide - 66 -
Mitel 5360 SIP Phone User Guide - 2 - The 5360 SIP Phone
Mitel 5360 SIP Phone User Guide - 3 - Elements of Your Phone Feature Function 1) Display Provides a large, high-resolution touch screen that as
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