Mitel 5055 Guia do Utilizador

5055 SIP Phone User Guide (Rev. A)- 4 -Features of the SIP PhoneUser ProfilesThe 5055 SIP Phone can have up to three user profiles, including a defaul

About Your SIP Phone- 5 -Accessories for the SIP PhoneThe 5055 SIP Phone supports the following accessories:HeadsetsMitel Networks has qualified a Pla

5055 SIP Phone User Guide (Rev. A)- 6 -Tips for Your Comfort and SafetyDon’t Cradle the HandsetProlonged use of the handset can lead to neck, shoulder

5055 SIP Phone Features- 7 -5055 SIP Phone FeaturesOnce your SIP Phone is installed and configured (see the 5055 SIP Phone Installation Guidefor more

5055 SIP Phone User Guide (Rev. A)- 8 -Appendix B — Web Configuration Tool on page 45 shows all the pages of the WebConfiguration Tool, and the functi

5055 SIP Phone Features- 9 -Figure 5 Web Configuration Tool Home PageRefreshing Web Configuration Tool PagesIf you need to refresh a page after chan

5055 SIP Phone User Guide (Rev. A)- 10 -User ProfilesNOTE: By default the User Profiles are disabled for security purposes, to enable UserProfiles bro

5055 SIP Phone Features- 11 -6. Enter your user profile password, and press the Submit softkey (if your SIP ServiceProvider does not require a passwo

5055 SIP Phone User Guide (Rev. A)- 12 -Activating a ProfileWhen you activate your user profile, the SIP Phone uses your preferences (Speed Dial keys,

5055 SIP Phone Features- 13 -6. For ENTER USERID: enter your SIP Registration user name, and press the Submitsoftkey.7. For ENTER PASSWORD: enter you

NOTICEThe information contained in this document is believed to be accurate in all respects but isnot warranted by Mitel Networks Corporation (MITEL®)

5055 SIP Phone User Guide (Rev. A)- 14 -Making CallsWith the 5055 SIP Phone you can dial:• by number (user number, telephone number). • by name (use

5055 SIP Phone Features- 15 -Dialing by NameTo dial by name:1. Get a dial tone:• Handset mode: lift the handset.• Headset mode,: press a Line key.

5055 SIP Phone User Guide (Rev. A)- 16 -Answering CallsAn incoming call will ring on the first available line (Line 1 if all lines are free). If all l

5055 SIP Phone Features- 17 -Switching Between Headset and Handsfree Modes • To go from headset to handsfree mode:− Press the Headset Key, followed

5055 SIP Phone User Guide (Rev. A)- 18 -Using the SIP Phone Interface• Press the Advisory Message key to activate/deactivate your Advisory Message.Us

5055 SIP Phone Features- 19 -4. For Call Forward No Answer, enter how many times the phone will ring before the call isforwarded.5. Click the Apply b

5055 SIP Phone User Guide (Rev. A)- 20 -3. For each type of Call Forward (Always, No Answer, Busy), change its status (On or Off)using the drop down

5055 SIP Phone Features- 21 -Transferring a Call to a Third Party Already on Hold1. While on a call, press the Trans/Conf key. The call is put on hol

5055 SIP Phone User Guide (Rev. A)- 22 -5. To view calls from another log, press the Cancel key, then the OK softkey, and repeatsteps 2 to 4. When yo

5055 SIP Phone Features- 23 -2. Press the >> softkey until “PHONE SETTINGS?” appears, and press the OK softkey.3. Press the  softkey until “3

Table of Contents- i -TABLE OF CONTENTSABOUT YOUR SIP PHONE ... 1We

5055 SIP Phone User Guide (Rev. A)- 24 -4. Press the OK softkey. The current status of Do Not Disturb is displayed at the top right(“*ON*” or “*OFF*”

5055 SIP Phone Features- 25 -Changing Your PasswordUsing the Web Configuration Tool1. Access the Web Configuration Tool (see The Web Configuration To

5055 SIP Phone User Guide (Rev. A)- 26 -4. Press the Menu key to return to the default display.Deleting a Personal Key’s Program1. Press the Menu ke

5055 SIP Phone Features- 27 -4. Click Dial. The address is dialed (in handsfree mode) on the next available Line key(Line 1 if all lines are free). •

5055 SIP Phone User Guide (Rev. A)- 28 -Speaker Volume (Handset, Headset and Handsfree)To change the volume of the handset, headset or handsfree speak

5055 SIP Phone Features- 29 -Editing a Speed Dial Key1. Press the Menu key.2. Press the >> softkey until “PROGRAM MEMORY KEYS?” appears, and p

5055 SIP Phone User Guide (Rev. A)- 30 -Changing the Time and DateUse this procedure only if no SNTP server is provided. You will need to reprogram th

5055 SIP Phone Features- 31 -Web DialingYou can make calls using the Web Configuration Tool. You can dial by URL, or using thePhone Book (see Making C

5055 SIP Phone User Guide (Rev. A)- 32 -Administrator ToolsThis section contains the following information on configuring the administrative settings

Administrator Tools- 33 -6. Enter the current password, and press the Submit softkey (if the existing password isblank, enter any character, and dele

5055 SIP Phone User Guide (Rev. A)- ii -Speaker Volume (Handset, Headset and Handsfree)...

5055 SIP Phone User Guide (Rev. A)- 34 -13. Enter the name that will appear on the phone display when the new user profile is active,and press the Sub

Administrator Tools- 35 -Creating/Modifying a SIP AccountYou can modify the SIP account information of the SIP Phone using the Web ConfigurationTool.1

5055 SIP Phone User Guide (Rev. A)- 36 -• Advanced Settings:− TFTP configuration (allows configuration of SIP Phones using configuration files; seeC

Administrator Tools- 37 -Upgrading the Firmware of the SIP PhoneThe phone uses TFTP to download firmware upgrades from a TFTP server. There are twomet

5055 SIP Phone User Guide (Rev. A)- 38 -Upgrading the firmware using the SIP Phone Menu InterfaceYou upgrade the SIP Phone by downloading the new firm

Administrator Tools- 39 -• Specific: a specific configuration file applies the settings defined in it to a specific SIPPhone.Configuration files are s

5055 SIP Phone User Guide (Rev. A)- 40 -Example of a Specific Configuration File in Appendix C shows all the possible settings youcan have in a specif

Administrator Tools- 41 -Note: If you set the audio codec type to G.729, the users will not be able to use theConference Call feature.4. Click the Ap

5055 SIP Phone User Guide (Rev. A)- 42 -Appendix A — SIP Phone InterfaceThe SIP Phone Menu Interface is used to view or program a number of the SIP Ph

Appendix A — SIP Phone Interface- 43 -Table 3 SIP Phone Menu Interface Settings (continued)Main Menu Sub-Menu Notes4. DEVICEPARAMETERS? Software V

Table of Contents- iii -Network Configuration Page... 55Dia

5055 SIP Phone User Guide (Rev. A)- 44 -Menu Key CommandsThere are a few other settings you can access using the SIP Phone’s Menu key.Menu + Line Key

Appendix B — Web Configuration Tool- 45 -Appendix B — Web ConfigurationToolThis appendix provides details on the settings and features available throu

5055 SIP Phone User Guide (Rev. A)- 46 -The Home Page shows the software version installed on the phone.The Upgrade button displays the Firmware Updat

Appendix B — Web Configuration Tool- 47 -Setting Name Values (bold = default) NotesPassword <text>Your SIP account password provided byyour SIP

5055 SIP Phone User Guide (Rev. A)- 48 -Figure 8 Web Configuration Tool: Feature Configuration Page

Appendix B — Web Configuration Tool- 49 -Table 6 Web Configuration Tool: Feature Configuration SettingsSetting Name Values (bold = default) NotesFea

5055 SIP Phone User Guide (Rev. A)- 50 -Phone Book PageThe Phone Book page lets you define up to five contacts for your user profile’s Phone Book.You

Appendix B — Web Configuration Tool- 51 -Figure 10 Web Configuration Tool: Dial by URL PageTable 8 Web Configuration Tool: Dial by URL SettingsSet

5055 SIP Phone User Guide (Rev. A)- 52 -Ring Tone PageThe Ring Tones configuration page lets you define up to three “rules” to control how thephone tr

Appendix B — Web Configuration Tool- 53 -Figure 13 Web Configuration Tool: SIP Configuration Page

5055 SIP Phone User Guide (Rev. A)- iv -

5055 SIP Phone User Guide (Rev. A)- 54 -Table 11 Web Configuration Tool: SIP Configuration SettingsSetting Name Values (bold = default) NotesBasicSI

Appendix B — Web Configuration Tool- 55 -Setting Name Values (bold = default) NotesFirewallBypass Firewall NATOn | OffThis enables or disables firewal

5055 SIP Phone User Guide (Rev. A)- 56 -Figure 14 Web Configuration Page: Network Configuration Page

Appendix B — Web Configuration Tool- 57 -Table 12 Web Configuration Tool: Network Configuration SettingsSetting Name Values (bold = default) NotesBa

5055 SIP Phone User Guide (Rev. A)- 58 -Setting Name Values (bold = default) NotesAdvancedTone CodeCAUSGBDENLAUNZMXFRChanges the phone tone plan.Canad

Appendix B — Web Configuration Tool- 59 -Time Zone Diff. from GMTMid-Atlantic -2Azores, Cape Verde Islands -1GMT, Western Europe Time, Morocco, Mali,

5055 SIP Phone User Guide (Rev. A)- 60 -Figure 15 Dialing Plan PageNote: Due to memory limitation in the phone, the contents of all Dialing Plan fie

Appendix B — Web Configuration Tool- 61 -Table 14 Web Configuration Tool: Dialing PlanSetting Name Values (bold = default) NotesGlobal timer Off | O

5055 SIP Phone User Guide (Rev. A)- 62 -Table 14 Web Configuration Tool: Dialing Plan ContinuedSetting Name Values (bold = default) NotesPrefix to a

Appendix B — Web Configuration Tool- 63 -Figure 15 Example Dial Plan Rules1) Dialed 4-digit extensions beginning with the digits 3, 4 or 5 will be m

About Your SIP Phone- 1 -About Your SIP PhoneWelcomeCongratulations on your purchase of the Mitel Networks™ 5055 SIP Phone, an intelligentSession Init

5055 SIP Phone User Guide (Rev. A)- 64 -Ethernet PageFor two Ethernet devices to connect, they must share the same speed setting. Most currentdevices

Appendix B — Web Configuration Tool- 65 -Protocols PageThe Protocols Configuration page lets you activate and deactivate protocol support, ifrequired

5055 SIP Phone User Guide (Rev. A)- 66 -Users & Passwords PageThe Security Configuration Page lets the administrator change the passwords for the

Appendix B — Web Configuration Tool- 67 -Media Configuration PageThe Media Configuration page lets you change the media configurations of your SIP Pho

5055 SIP Phone User Guide (Rev. A)- 68 -Registration PageThe Registration Status page lets you:• determine if your 5055 SIP phone is registered with

Appendix B — Web Configuration Tool- 69 -Configuration Upload/Download PageThe Configuration Upload/Download page lets you save the phone configuratio

5055 SIP Phone User Guide (Rev. A)- 70 -UpgradeThe Firmware Update page lets you enter a source URL for a software upgrade to the phone.The factory de

Appendix C — Configuration Files- 71 -Appendix C — Configuration FilesThis appendix contains:• Example of a Generic Configuration File• Example of a

5055 SIP Phone User Guide (Rev. A)- 72 -# for the "contact" sip header. The FQDN address must be a resolvable entry in the DNSserver.addr

Appendix C — Configuration Files- 73 -# 2) if the above proxy_addr (domain.com) is not resolvable from the DNS server, # this ip address will be us

5055 SIP Phone User Guide (Rev. A)- 2 -• Links in a web page are shown as underlined text (for example, User Configuration).• ▼ and ▲ represent the D

5055 SIP Phone User Guide (Rev. A)- 74 -dtmf_type= 0#dtmf payload(96-127)dtmf_payload= 96#Media port configuration start portstart_port= 8000#Media po

Appendix C — Configuration Files- 75 -# when enabled, the incoming call will be forwarded to the "forward_addr"busy_fwd_mode= 0# call forwar

5055 SIP Phone User Guide (Rev. A)- 76 -Example of a Specific Configuration File# Mitel 5055 SIP Phone Configuration File# this file name= SXXXXXXXXX

Appendix C — Configuration Files- 77 -time_zone= -5; EST time#time_zone= 8; China# tos # integer [0, 1e] (even numbers only);tos= 0# IEEE 802.1 prio

5055 SIP Phone User Guide (Rev. A)- 78 -# no white space is allowed in this stringuser_name= [email protected]# password# As a pair with user_name for

Appendix C — Configuration Files- 79 -# transport protocol for sip# this parameter can be overwriten by dialing a url with this parameter: transport=

5055 SIP Phone User Guide (Rev. A)- 80 -emerg_port= 5060################################################################################### Media conf

Appendix C — Configuration Files- 81 -# the condition defined by the "try_ring_nums"noans_fwd_mode= 0# call forwarding no answer after defin

5055 SIP Phone User Guide (Rev. A)- 82 -#admin displaynameadmin_displayname=admin#http protocol enable# choice [0-disable, 1-enable]http_task_enable=

Appendix C — Configuration Files- 83 -#firmware tranversal (0 disalbed, 1 enabled)fwEnable= 0#fire wall WAN address discovery mode(0 static, 1 dynamic

About Your SIP Phone- 3 - Fixed Function Keys Give you access to the following telephone functions:• Menu (blue): Provides access to the telephone&a

5055 SIP Phone User Guide (Rev. A)- 84 -rdvmail2= 0#ring tone entry 2 block the call(0 diabled, 1 enabled)rdblock2= 0#ring tone entry 3 key wordrdkw3=

Appendix D — Working with Firewalls- 85 -Appendix D — Working with FirewallsThe 5055 SIP phone can be configured to work behind Network Address Transl

5055 SIP Phone User Guide (Rev. A)- 86 -Appendix E — Working with the 3050ICPThe 3050 ICP adds features to your 5055 SIP phone that provide greater ea

Appendix F — Frequently Asked Questions- 87 -Appendix F — Frequently AskedQuestionsHow do I access the User Profiles?User Profiles must be enabled on

5055 SIP Phone User Guide (Rev. A)- 88 -Upgrading the Firmware of the SIP PhoneWhere can I find the latest 5055 SIP Phone documentation?You can use a

Appendix F — Frequently Asked Questions- 89 -How do I find out the IP address of my 5055 SIP Phone?1. Press the Menu key.2. Press the Line 1 key. Th

5055 SIP Phone User Guide (Rev. A)- 90 -The time and date on my phone is not correct?The phone can be configured to obtain its time automatically by c

Glossary- 91 -GlossaryTerm Definition3050 Mitel Networks(tm) 3050 Integrated Communications Platform (ICP)DHCP Dynamic Host Configuration ProtocolDNS