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MITELUser GuideInter-Tel Audio and Web Conferencing

4 Inter-Tel® Audio and Web Conferencing User GuidePublished Area PageYou can access the Published Area page without logging on to your IAWC account.

Inter-Tel® Audio and Web Conferencing User Guide 5To view and join a conference in the Published Area:1. From the Welcome page, click the Published A

6 Inter-Tel® Audio and Web Conferencing User GuidePublished DocumentsYou can view and downloaded published documents from the Published Area.To view

Inter-Tel® Audio and Web Conferencing User Guide 7Logging On to Your AccountThe following procedure describes how to log on to your account.To log on

8 Inter-Tel® Audio and Web Conferencing User GuideCreating an Instant ConferenceThe Instant Conference option immediately starts a conference. The co

Inter-Tel® Audio and Web Conferencing User Guide 9Creating a ConferenceWhen you create a conference, you receive both leader and participant access c

10 Inter-Tel® Audio and Web Conferencing User Guide2. Complete the Conference Details: a. Select a Conference Type: Audio and Web, Audio-only, Web-on

Inter-Tel® Audio and Web Conferencing User Guide 117. Click Submit. Your dial-in number and access codes appear.8. Under Access Information – E-mail

12 Inter-Tel® Audio and Web Conferencing User GuideUploading Files to the Published AreaYou can upload documents and recordings to the Published Area

Inter-Tel® Audio and Web Conferencing User Guide 13Joining a ConferenceThere are several ways to join a conference depending on if you are the leader

14 Inter-Tel® Audio and Web Conferencing User GuideE-Mail InvitationWhen you create a conference you can send e-mail invitations for the conference t

Inter-Tel® Audio and Web Conferencing User Guide 15To join a conference:1. Do one of the following: • Dial in to the conference using your touch-tone

16 Inter-Tel® Audio and Web Conferencing User GuideHome TabFor a conference that is in-progress, you can join from the Home tab. To join a conference

Inter-Tel® Audio and Web Conferencing User Guide 17My Conference TabIf you are the conference leader/host and you have dial-out privileges, you can j

18 Inter-Tel® Audio and Web Conferencing User Guide2. Locate the conference you would like to modify, and then click Change for the type of action.

Inter-Tel® Audio and Web Conferencing User Guide 19Extending a ConferenceThe End of Conference Prompting (EOCP) feature is enabled by the administrat

20 Inter-Tel® Audio and Web Conferencing User GuideInstalling and Using the Outlook Conference FormYou can easily associate conference calls with app

Inter-Tel® Audio and Web Conferencing User Guide 21To enable the publish feature for Outlook 2007:1. Save the form to your computer. The default loca

22 Inter-Tel® Audio and Web Conferencing User GuideTo use the conference form (Outlook 2002):1. In Outlook, schedule an appointment or meeting reques

Inter-Tel® Audio and Web Conferencing User Guide 23Modifying Account SettingsAll accounts are created with default values. The following instructions

NOTICEThis Inter-Tel® Audio and Web Conferencing User Guide is released by Inter-Tel, Inc. as a guide for end-users. It provides information necessary

24 Inter-Tel® Audio and Web Conferencing User GuideTo select a format for e-mail invitations:1. Click the Settings tab.2. Click E-mail invitations.3.

Inter-Tel® Audio and Web Conferencing User Guide 25Creating a Conference Detail ReportThe Improved Conference Details Report setup and output contain

26 Inter-Tel® Audio and Web Conferencing User Guide6. Select the format of the report. Options include: • Download to file of comma separated values

Inter-Tel® Audio and Web Conferencing User Guide 27Audio ConferenceThis section describes the features that are specific to the audio portion of a co

28 Inter-Tel® Audio and Web Conferencing User GuideTo place a call from the Web interface:1. Log on to your IAWC account.2. Select a conference fro

Inter-Tel® Audio and Web Conferencing User Guide 29Recording or Listening to Conference CallsAudio conferences can be recorded by the conference host

30 Inter-Tel® Audio and Web Conferencing User GuideTo create an e-mail message containing the recording dial-in and access number:Find the recording

Inter-Tel® Audio and Web Conferencing User Guide 31Accessing User Options During a ConferenceThe leader/host of a conference call has the option to m

32 Inter-Tel® Audio and Web Conferencing User GuideTo access audio conference options from a phone during a conference:1. At any time during a confe

Inter-Tel® Audio and Web Conferencing User Guide 33Web ConferencingInter-Tel Audio and Web Conferencing (IAWC) offers Web Conferencing as a licensed

34 Inter-Tel® Audio and Web Conferencing User GuideHost ConsoleAs the host, you control and monitor the Web conference through the Collaboration Clie

Inter-Tel® Audio and Web Conferencing User Guide 35Attendees TabThe example shows what the host would see when in a Web conference with one attendee.

36 Inter-Tel® Audio and Web Conferencing User GuideAttendee SettingsDuring a meeting, the host view the screen settings of a selected attendee.To vie

Inter-Tel® Audio and Web Conferencing User Guide 37Chat TabThe Chat tab allows the host and attendees to communicate using the Keyboard Chat feature

38 Inter-Tel® Audio and Web Conferencing User GuideClient ConsoleWhen you are an attendee at a Web conference, you connect to the conference through

Inter-Tel® Audio and Web Conferencing User Guide 39Undocking and Docking ToolsThe Host and Client consoles offer flexibility to manage your desktop a

40 Inter-Tel® Audio and Web Conferencing User GuideEach active host control can appear as either a separate tabbed pane or a toolbar. To undock a spe

Inter-Tel® Audio and Web Conferencing User Guide 41Host Console Menu BarThe host console menu bar contains these options: • Preferences: Change curr

42 Inter-Tel® Audio and Web Conferencing User GuideVideo The following settings appear on the Video tab to adjust the viewing quality of video: • Fra

Inter-Tel® Audio and Web Conferencing User Guide 43Record The following settings appear on the Record tab: • What to record: Records and saves files

Inter-Tel® Audio and Web Conferencing User Guideiii Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44 Inter-Tel® Audio and Web Conferencing User GuideRecorderThe Record and Playback option records selected features for playback at a later time. Rec

Inter-Tel® Audio and Web Conferencing User Guide 45The following features are available on the Recorder: • Play: Starts the playback of an existing f

46 Inter-Tel® Audio and Web Conferencing User GuideHost ControlsBesides the default viewer features, there are other additional Web Conferencing feat

Inter-Tel® Audio and Web Conferencing User Guide 47Desktop SharingYou can use Desktop Sharing to show your desktop to all attendees during a Web Conf

48 Inter-Tel® Audio and Web Conferencing User GuideIcon Description/UseMove Screen Sharing Window: Allows you to click and drag your Screen Sharing w

Inter-Tel® Audio and Web Conferencing User Guide 49Transparency Tools When you click in your Screen Sharing control area, the Transparency Tools wi

50 Inter-Tel® Audio and Web Conferencing User GuideCut Tool: To create the cut box:1. Click the cut tool and the cross hairs appear.2. Move the cut

Inter-Tel® Audio and Web Conferencing User Guide 51Application SharingTo use Application Sharing: 1. Click Screen Sharing on the Host console. The Sh

52 Inter-Tel® Audio and Web Conferencing User Guide • After everyone can see the shared application, the host can allow individuals or all attendees

Inter-Tel® Audio and Web Conferencing User Guide 53 • Display Transparency: The Screen Sharing area operates as if a transparent sheet (or layer) wer

iv Inter-Tel® Audio and Web Conferencing User GuideClient Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

54 Inter-Tel® Audio and Web Conferencing User Guide • Display Layered Windows: Allows objects that are displayed on any layer, other than the first l

Inter-Tel® Audio and Web Conferencing User Guide 55Giving Screen Sharing Control to an AttendeeAs the host, you can share your desktop or application

56 Inter-Tel® Audio and Web Conferencing User GuideGiving Host Control to an AttendeeDuring a Web conference, you can transfer host control to an att

Inter-Tel® Audio and Web Conferencing User Guide 57To transfer a file:1. Select a file or folder on your computer, shown in the left panel.2. Drag i

58 Inter-Tel® Audio and Web Conferencing User GuideUsing Document Management The Document Manager allows you to copy files and folders on your comput

Inter-Tel® Audio and Web Conferencing User Guide 59Using Broadcast Video To open your Video Conferencing window, click the Video button in the contro

60 Inter-Tel® Audio and Web Conferencing User GuideUsing Polling To access User Polling: Click the Polling button on the Host controls toolbar. The

Inter-Tel® Audio and Web Conferencing User Guide 612. Type your question in the text box. Depending on the question type, you may need to provide ad

62 Inter-Tel® Audio and Web Conferencing User GuideUsing Co-Browse When you start the Co-browse control, a browser window opens on your desktop and o

Inter-Tel® Audio and Web Conferencing User Guide 63Collaboration PlayerThe Collaboration Player enables clients to make a recording off-line without

Inter-Tel® Audio and Web Conferencing User Guide 1Getting StartedThe instructions in this user guide are for using the Inter-Tel Audio and Web Confer

Inter-Tel® Audio and Web Conferencing User Guide 65TroubleshootingThis section provides some basic troubleshooting information. Cannot connect to the

66 Inter-Tel® Audio and Web Conferencing User GuideScheduled conferences off by one hourRecurring conferences are off by one hour which, results in u

Inter-Tel® Audio and Web Conferencing User Guide 672. From Internet Explorer, go to the Tools – Internet Options (or go to Control Panel – Internet

68 Inter-Tel® Audio and Web Conferencing User GuideConfigure Internet Privacy SettingsDo the following:1. From Internet Explorer, go to the Tools – I

Inter-Tel® Audio and Web Conferencing User Guide 69 • Windows XP Users: If you have the most recent updates for Windows XP, the Sites button appears

70 Inter-Tel® Audio and Web Conferencing User GuideFirefox ConfigurationUse the following instructions to set up Firefox v2.0 to work with IAWC.Confi

Inter-Tel® Audio and Web Conferencing User Guide 713. Do one of the following: • If Allow sites to set Cookies and for the originating site only che

2 Inter-Tel® Audio and Web Conferencing User GuideComputer Requirements The table below lists the computer requirements for the Web interface includi

Part No. 835.2725Issue 3.0, Revised July 2008946/3836

Inter-Tel® Audio and Web Conferencing User Guide 3Welcome PageBoth registered or nonregistered users can access the Welcome and Published Area pages