Mitel Speech Server Guia do Utilizador

ATTENDANT USER GUIDE

Document Title - Using Variables6To exit your Personal Web PageIn the top right-hand corner of the browser window, click .FeaturesExpert Voice Interf

Getting Started7Changing Your PINTo change your PIN1. In your Personal Web Page, click Change PIN.2. Enter your current PIN.3. Enter your new PIN (4 t

Document Title - Using Variables8Setting Your Forwarding OptionsYou may want your calls forwarded to your voice mail if you don’t want to be interrupt

Getting Started9Defining Your Personal DirectoryYour Personal Directory is a list of names and telephone numbers for your personal use. The Personal D

Document Title - Using Variables10Deleting Contact NamesTo delete a contact from your Personal Directory with your Personal Web Page 1. In your Person

Getting Started114. For instructions on how to modify a contact, and for more instructions, refer to Help in Microsoft Outlook.For more detailed infor

Document Title - Using Variables12To enter a new contact in the Voice Contact category1. In the Untitled Contact window, click Categories after adding

Getting Started13Testing Contact Names The system has a demonstration mode that allows you to try features, such as Call by Name, without actually pla

Document Title - Using Variables14Using Speech CommandsSpeech Server responds to natural speech commands. When you become more comfortable with the pr

Using Speech Commands15Universal Voice CommandsThe following voice commands are available from anywhere within the Speech Server system:Managing Calls

NOTICETHIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. Theinformation contained in this document is believed by Mitel Networks™ Corpo

Document Title - Using Variables16- When you are in the sub-levels of the multi-level menu, you can press the * key on the phone to get back to the pr

Using Speech Commands173. The system confirms the requested name. If the confirmation is correct, remain silent or say "Yes," and the Attend

Document Title - Using Variables18You can enable, disable, or query the call forwarding with the Attendant. You can also program the call forwarding i

Using Speech Commands19To disable call forwarding1. Dial the Speech Server extension number. Login if required.2. Say "Call forwarding." The

Document Title - Using Variables20Changing the LanguageOn bilingual systems, you can switch or change the language of the auto-attendant prompts. Afte

Using Touchtone Commands21Using Touchtone Commands You can place a call through the Speech Server system by dialing the number with touchtone (DTMF) d

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Table of Contents3Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Speech Server Attendant User Guide4

Getting Started1Getting StartedPurpose of this GuideThis guide provides procedures for managing calls on the attendant-only Mitel® Speech Server syste

Document Title - Using Variables2• Program your own directory list of frequently-called numbers in your Personal Directory, and then use voice command

Getting Started3• Users on an IP system not integrated with Active Directory, use http://3300IPaddress where 3300IPaddress is the IP address of the lo

Document Title - Using Variables43. Say your 10-digit (for N.A. usage) or 11-digit (for U.K. usage) login ID so the system can verify your voice with

Getting Started5Your personal Profile Settings includes your Personal Directory and lets you• Program your phone numbers (cell phone, voice mail, home