Mitel Speech Server Manual do Utilizador

ATTENDANT / UNIFIED MESSAGING USER GUIDE

Mitel Networks Speech Server6Recording Your Primary GreetingTo record your primary greeting1. Dial the Speech Server extension number. Login if necess

Mitel Networks Speech Server7Setting Your Personal PreferencesProgram your personal preferences with your Personal Web Page.Your personal Profile Sett

Mitel Networks Speech Server8Accessing your Personal Web PageTo access your Personal Web Page1. Open the browser window (Microsoft™ Internet Explorer

Mitel Networks Speech Server9Features (continued)Mobility(Reach Me)"enabled" or "disabled"Allows you to redirect your calls to you

Mitel Networks Speech Server10To exit your Personal Web Page• In the top right-hand corner of the browser window, click .Changing Your PINTo change yo

Mitel Networks Speech Server11- Use partial login if you want immediate access to names in the Company Directory andin your Personal Directory. Also u

Mitel Networks Speech Server12to the voice command, "Fax Forward." Users say "Fax Forward" after they hear a message(email, voice

Mitel Networks Speech Server13Setting the Messaging OptionsIf you have the Unified Messaging option, you can set your messaging voice interface option

Mitel Networks Speech Server14Setting Personal Preferences with the PhoneYou can use voice commands to set and/or modify various user options.To acces

Mitel Networks Speech Server15Creating and Modifying ContactsUnified-messaging users and Attendant-only users on a Speech Server system with the Unifi

NOTICETHIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. Theinformation contained in this document is believed by Mitel Networks to be

Mitel Networks Speech Server16To make a Voice Contact category1. In Microsoft Outlook, open your Contacts folder.2. Right-click a contact name.3. Sele

Mitel Networks Speech Server174. Dial the Speech Server extension number. Login if necessary.5. Say "Start recording session."6. After the s

Mitel Networks Speech Server18Using Speech CommandsThe Speech Server system responds to your speech commands. When you become morecomfortable with the

Mitel Networks Speech Server19When calling a name in your Personal Directory• Say the name as it is entered in your Personal Directory. For example, s

Mitel Networks Speech Server20Navigating through the ApplicationsManaging CallsPlacing a CallYou can place calls by saying a contact name, a departmen

Mitel Networks Speech Server21Conditions:• The department name must be programmed in the Company Directory.• The name of the person must be programmed

Mitel Networks Speech Server22To place a call1. Dial the Speech Server extension number. Login if necessary.2. When the Attendant answers, say- the fi

Mitel Networks Speech Server233. The system confirms the requested name. If the confirmation is correct, remain silent orsay "Yes," and the

Mitel Networks Speech Server24You can also set the time at which you want the call forwarding to expire. After the call forwardingexpires, the system

Mitel Networks Speech Server25Checking a Phone NumberTo check a phone number in the Company Directory or in your Personal Directory1. Dial the Speech

iiiTable of ContentsGettingStarted...1PurposeofthisGuide ...

Mitel Networks Speech Server26To set the language of the auto-attendant prompts for the call1. Dial the Speech Server extension number.2. Request the

Mitel Networks Speech Server27To listen to your message summary1. Dial the Speech Server extension number. Login if necessary.2. Say "Messenger.&

Mitel Networks Speech Server285. Say "Messenger" to return to the main menu.Examples:To listen to old voice mails from a certain time period

Mitel Networks Speech Server29Forwarding MessagesYou can use voice commands to forward voice mails, faxes, and e-mail messages to anotherperson in you

Mitel Networks Speech Server30Delivering MessagesMaking and Delivering a MessageTo deliver a message to someone in the Company Directory or Personal D

Mitel Networks Speech Server31Managing FaxesPlaying a FaxTo listen to an unread fax1. Dial the Speech Server extension number. Login if necessary.2. S

Mitel Networks Speech Server324. After identifying the fax message that you want to forward to a fax machine, say "Faxforward."5. When promp

Mitel Networks Speech Server33The system will save your appointment unless you say "Make changes." If you say "Makechanges" you ca

Mitel Networks Speech Server34Managing Meeting RequestsMeeting requests involve co-ordinating your schedule with the schedules of other people.Setting

Mitel Networks Speech Server35Changing the Date/TimeTo change the date or time of your meeting request1. Dial the Speech Server extension number. Logi

ivMitel Networks Speech ServerDelivering Messages ...30MakingandDeliveringaMessage ...

Mitel Networks Speech Server36Receiving Meeting RequestsMeeting Requests are received with your voice mail messages, your e-mail messages, andyour fax

Mitel Networks Speech Server37Checking Your CalendarAppointments and Meeting Requests are managed with your voice commands using theOutlook Calendar i

Mitel Networks Speech Server38Managing TasksA task outlines an activity that is due at a certain date/time, with a particular priority, status(state o

Mitel Networks Speech Server39Changing TasksTo change the date or description of a task1. Dial the Speech Server extension number. Login if necessary.

Mitel Networks Speech Server40Using Touchtone CommandsPlacing CallsTo place a call with touchtone dialing1. Dial the Speech Server extension number.2.

Mitel Networks Speech Server41Playing MessagesTo play your messages1. Dial the Speech Server extension number. Login if necessary.2. Say "Messeng

Mitel Networks Speech Server42Setting Address OptionsBefore sending a message, you have the option of modifying the list of message recipients.• When

Mitel Networks Speech Server43Setting Greeting OptionsTo program greeting options1. Dial the Speech Server extension number. Login if necessary.2. Say

Mitel Networks Speech Server44Using Your PC for Voice MessagesIf you install the Mitel Networks™ Speech Server Multimedia Outlook Plug-in, you will be

Mitel Networks Speech Server458. Click Yes when the system asks you if it should create a folder. The Start Copying Fileswindow opens.9. Click Next. T

1Getting StartedPurposeofthisGuideThis guide provides procedures for managing calls, messages, tasks, meetings, andappointments on the Mitel Networks™

Mitel Networks Speech Server46Changing Your Voice Message PlaybackTo change the auto-play settings for your voice messages and your playback device1.

Mitel Networks Speech Server47Voice Message ButtonsThe Multimedia Outlook Plug-in provides the following buttons so you can manage your voicemessages:

Mitel Networks Speech Server48The Mitel Networks QuickPlay toolbar has some of the same buttons. You can play, stop, pause,review, adjust the volume,

Mitel Networks Speech Server49Refer to one of the following procedures that describes your playback preferences.Using Your PC Speakers as a Playback D

Mitel Networks Speech Server50To play a voice message without Auto-play1. Select the voice message in the inbox.2. Click QuickPlay to open the Mitel N

Mitel Networks Speech Server51To play a voice message without Auto-play1. Click QuickPlay to open the Mitel Networks QuickPlay toolbar.2. Select the v

Mitel Networks Speech Server52Forwarding with VoiceTo forward voice messages and e-mail messages with a voice message1. Click the e-mail or voice mess

Mitel Networks Speech Server53Using Outlook Web AccessYou can use any computer with web access to access your messages.Online Help is provided to assi

Mitel Networks Speech Server54NOTES

Mitel Networks Speech Server2Benefits of the SystemYou can• Place calls to any number in the Company Directory with a name, extension, or departmentna

Mitel Networks Speech Server3List of FeaturesThe Speech Server - Unified Messaging system can provide the following features:• Call by name• Call by d

Mitel Networks Speech Server4Enrolling on the SystemThe first time that you log in, the system will guide you through enrollment. After you haveenroll

Mitel Networks Speech Server5Logging InTo log in from an extension with automatic login• Dial the Speech Server extension number. You receive immediat